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MongoDB icon
MongoDB

Two Availability Zones in AWS me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-south-1 (Bahrain) are currently not operational, cannot be modified, and are not able to migrate to other regions or support other disaster recovery actions such as backup and restore. We strongly recommend that customers with workloads in AWS me-central-1 act now to move their clusters to alternate regions instead of waiting for full availability to be restored. There are currently no recovery options available for data that is only present in the AWS me-south-1 region. We continue to assist customers in their chosen remediation path to the extent possible. Customers running workloads in the Middle East should consider alternate Atlas regions, such as those in North America, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements. Customers may continue to extend their backup snapshot expirations in me-central-1 as needed. We will continue with a weekly status post update cadence, and provide another update by April 8 at 16:00 UTC, or sooner if new information becomes available. If you would like assistance assessing how these events may affect your Atlas deployment, our support team is available: * Open a support case through the MongoDB Support Portal * Start a chat with Support using the Intercom widget within the MongoDB Atlas interface

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warn icon Warn
Veeam icon
Veeam

As of March 25, we deployed an update globally and continue to see stable service operation. At this time, we are not observing any new instances of this issue. Our engineering team continues follow-up work with Microsoft and internal engineering efforts to ensure all previously impacted scenarios are fully addressed and to drive a permanent resolution. We expect to have additional updates in the next few days and will share another update as soon as we have more information.

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Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.

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Monitors

MongoDB

Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)

Veeam

Intermittent SharePoint item download failures in Veeam Data Cloud for Microsoft 365

Amazon Web Services

Increased Connectivity Issues and API Error Rates

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