There is a scheduled maintenance window for an upcoming Keepit platform release, during which SaaS Backup will be unavailable. Maintenance Window: Canada Data Center: April 14th 01:00 am to 06:00 am EST (Eastern Standard Time) Australia Data Center: April 14th 07:00 am to 10:00 am EST (Eastern Standard Time) United Kingdom Data Center: April 15th 01:00 am to 03:00 am EST (Eastern Standard Time) United States Data Center: April 16th 02:00 am to 06:00 am EST (Eastern Standard Time) Europe Data Center: April 16th 09:00 am - 12:00 PM EST (Eastern Standard Time) During this maintenance window, the following impacts are expected: 1. Users will not be able to access backups or make configuration changes (including retention) from the CW Platform. 2. New partner onboarding and SaaS Backup (Keepit) account creation will be unavailable, and new orders cannot be processed. 3. Connector information and job status updates may not be reflected accurately. After the maintenance window, services should resume and functionality will be available as usual. If you have any questions or face issues post this planned maintenance, please contact us at recover@connectwise.com. We appreciate your patience and flexibility.
Last update on
We have detected a possible outage with GitHub that is not officially acknowledged.
Last update on
Two Availability Zones in AWS me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-south-1 (Bahrain) are currently not operational, cannot be modified, and are not able to migrate to other regions or support other disaster recovery actions such as backup and restore. We strongly recommend that customers with workloads in AWS me-central-1 act now to move their clusters to alternate regions instead of waiting for full availability to be restored. There are currently no recovery options available for data that is only present in the AWS me-south-1 region. We continue to assist customers in their chosen remediation path to the extent possible. Customers running workloads in the Middle East should consider alternate Atlas regions, such as those in North America, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements. Customers may continue to extend their backup snapshot expirations in me-central-1 as needed. We will continue with a monthly status post update cadence, and provide another update by May 6 at 16:00 UTC, or sooner if new information becomes available. If you would like assistance assessing how these events may affect your Atlas deployment, our support team is available: * Open a support case through the MongoDB Support Portal * Start a chat with Support using the Intercom widget within the MongoDB Atlas interface
Last update on
Maintenance has started
Last update on
We are currently investigating an issue affecting websites hosted on our Website Builder platform, which may cause them to display a "Not Secure" message. As a temporary workaround, republishing your site will issue a new certificate. To republish the site please follow https://www.godaddy.com/help/publish-my-websites-marketing-site-20115. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.
Last update on
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
Last update on
We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
Last update on
Monitors
Upcoming Planned downtime: ConnectWise SaaS Backup, April 14th, 2026
ConnectWise
Possible outage: Language model unavailable
GitHub
Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)
MongoDB
Veeam
Azure DevOps
Increased Connectivity Issues and API Error Rates
Amazon Web Services
StatusGator